Pool and furnished terrace at a home in Hacienda Pinilla

For rental owners

Guest support for your property.

House preparation, arrivals, and turnovers in Hacienda Pinilla, Tamarindo, Las Catalinas, and Playa Flamingo. Support is agreed for each property.

Plan guest support

From arrival to the next stay

The little things
make the welcome.

Entry arrangements, a ready house, and someone who knows what to do when a question comes up. We agree on the guest support your property needs.

Arrival at a Hacienda Pinilla home

01 · Before they arrive

Ready before the door opens.

Coordinate entry requirements, prepare the house, and check the essentials. Approved house instructions are shared privately with the right guests.

A guest bedroom with a palm-leaf feature wall and white linen

02 · During the stay

A local person to turn to.

Help with house questions, coordinate the agreed services, and get the right person involved when something needs attention. Response coverage is set out in your service scope.

Living room reset after a guest stay

03 · After departure

A thoughtful reset.

Departure checks, condition photos, cleaning, linens, and restocking. The next stay starts with what is noticed at the end of this one.

Bathroom with a frameless walk-in shower, a round basin, and blue wall art

Experience close to home

The same care
we give our own.

Mary hosts homes at Entroterra. Lush brings that practical experience to the homes we look after.

Property Management

For visitors

Rentals & local services.

Mary can help find a Hacienda Pinilla rental and coordinate tours, golf carts, and airport transfers, including for guests staying elsewhere.

Plan the support

Clear expectations.
An easier stay.

Do you handle the booking as well?

Booking enquiries, listing responsibilities, availability, and payments are agreed for each property. Guest support does not automatically include control of the booking calendar.

Do you provide a house guide?

We can prepare a guide using the owner’s verified instructions. Guest documents and property access details are shared privately, never published on the website.

Can you coordinate additional guest services?

Yes. Excursions, golf carts, and airport shuttles can be requested even if you’re staying in another rental. Mary helps coordinate the request; the provider confirms availability, price, and terms before anything is booked.

Start with a conversation

Tell us what
you need.

Property management, interior design, a vacation rental, or help with your trip. Send Mary a few details to get started.

Make an enquiryOr message Mary on WhatsApp